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Frequently Asked Questions

What is the return policy?
What are the shipping fees?
Do you offer international deliveries?
What if I have more questions?


What is the return policy?
If you would like to return an item, you may do so upto 14 days after receiving the item. The product must be in new and resellable condition in original packaging. We will refund you the purchase price but shipping fees are non refundable. Please contact us for a return authorization code and instructions on returning your product. Returns without RMA numbers are assessed a 15% restocking fee and may delay your refund.

What are the shipping fees?
JumboRemoteControl.com has a flat rate shipping policy. All orders are only charged a flat rate shipping amount of $5.95.

Do you offer international deliveries?
Sorry, we can only accept orders to US customers at this time.

What if I have more questions?
For all customer inquiries and questions, please contact us by email using the "Contact Us" link.
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