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What is your return policy?
You may return items in original condition within 30 days of purchase if the item was purchased directly from our website. Buyers are responsible for shipping the product back to us and the purchase price will be refunded. Shipping fees are non-refundable.
What are the shipping fees?
Shipping is calculated by the items ordered and will be listed during the checkout process. You can view the shopping cart and use the calculate shipping feature to preview the costs.
Do you offer international deliveries?
Sorry, we can only accept orders to US customers at this time.
What if I have more questions?
For all customer inquiries and questions, please contact us by email using the "Contact Us" link.
What information do we collect?
JumboRemoteControl.com only collects infomation we need to serve the customer with our services and to better improve our services. When you use JumboRemoteControl.com to purchase products, you will provide the necessary information to process your order and to have your products shipped to your destination. This information includes: Your first and last name, address, city, state, zipcode, and email address.
This type of information is only of technical nature and does not personally identify the customer. The information is not directly submitted by the user and consists of details such as browser information, IP address, and JumboRemoteControl.com related cookies. JumboRemoteControl.com uses this information to help improve the performance of the web site.
Sharing of information
JumboRemoteControl.com does not sell customer related information. We do not share your billing information, except with third party processers we use to process payments for the customer.
JumboRemoteControl.com is not for use for children under 13 and we do not collect information of children of whom we know are under 13. Children must have their legal guardian use the site to purchase products.